Safety Management Systems for Aviation Practitioners: Real-World Lessons, based on the highly successful Safety Management Systems (SMS) Principles, Theory, and Application course taught by the MITRE Corporation, is an easy-to-follow manual on the SMS principles that are now required by the International Civil Aviation Organization (ICAO). Aviation service providers, including air operators, airports, air traffic services, and maintenance organizations fall under the umbrella of ICAO, as do design and manufacturing organizations. This unique book features SMS principles and theory, why SMS is important to your organization's success, how to make SMS work, real-life examples of SMS lessons learned, best practices that can be applied to your organization, dialogues that mimic the experience of being in class, a sampling of actual obstacles and solutions from classes taught in the past five years, and case studies and exercises to engage readers and apply their newly obtained knowledge.